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Shipping policy

SHIPMENTS:
We use the standard method (ground shipping) for all shipments to the EU. All EU orders are shipped from our warehouse in Spain. From the time of order placement, we require 1-2 days for order processing, plus transit time to your home. The shipping time will be from the time of order placement:
• 24/48 hours for mainland Spain
• 2-7 days for the Balearic Islands, Canary Islands, and all EU countries

SHIPPING PRICES:
• We offer free shipping for purchases over 45 euros to mainland Spain.
• Shipping costs for other areas:

1. Mainland Spain and Balearic Islands (Except Canary Islands): €6.
2. Portugal: €6.
3. Andorra: €6.
4. Europe: €15.

EXCHANGES AND RETURNS:
If for any reason you are not satisfied with a specific product from Météorite’s Health, you have 15 days to request a return.

How do I make the return? Please contact us at info@meteoriteshealth.com and provide your name and order number. The refund process will be initiated and may take 2 to 3 weeks to complete. Shipping costs will be borne by the customer (unless the return is due to a defect in the product, in which case they will be covered by Météorite’s Health).

Please note that we cannot accept returns of products that have been opened or used. Météorite’s Health reserves the right to verify information, require a valid proof of purchase, and deny refund requests at our sole discretion in cases of suspected fraud or abuse.